Shipping & Returns Policy

Shipping – Australia & Worldwide

We proudly ship Australia-wide and internationally.

Processing Times
All orders are processed and dispatched within 5–10 business days. You will receive a confirmation email with tracking details once your order has been shipped.

Australian Shipping
Orders within Australia are shipped via trusted postal and courier services. Delivery times may vary depending on your location.

International Shipping
We offer worldwide shipping.
Please note that international orders may be subject to additional customs duties, taxes or import fees, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.

Returns & Exchanges

Original Artwork
All woven and painted artworks sold on this website are one-of-a-kind original pieces. For this reason, we do not offer returns, refunds or exchanges due to change of mind on any original artwork purchase.

Please choose carefully and feel free to contact us prior to purchasing if you have any questions about a specific piece.

Other Products
For non-artwork items, if an item arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photographs so we can assist you promptly.